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The Secret Of High Performance

If you want inspiration on how to be part of a brilliant, winning, growing, thriving team and business, then read on. I have a secret to share that will deliver success. Here it is.

My new business is all about helping leaders accelerate growth. It means I get the privilege of ‘looking under the hoods’ of more communications businesses than you can poke a stick at. And every time I get asked the same question: “How do we create a high performance culture in our business?”

The answer is simple. Not glamorous. Not sexy ‘visions and values nicely framed on the tea room wall’ stuff. If you want to build and be a part of a business that is a high performing, winning, leading unit, it all starts with doing this one thing. There is no short-cut.

Savage Oxygen- the new book from the Possum Wrestler

Possums subscribers- huge news for little old me. It took a year longer than planned. Something you have been waiting for with bated breath. Relax. Here it is!!!

Savage Oxygen…. my new book!!! A ‘mobile mentor’ of inspiration for happier, more successful careers.

The blurb is below. But don’t delay! If you have ever got any value out of my five years of Possums posts, then please- click on the link below and buy a copy. Or as many as you like! For your teams…. gifts for clients… to balance rickety tables…. whatever. Buy up big!!! Here’s the link:

The Forgotten Secret Sauce For Powerful Careers

Are you neglecting the most valuable asset you have to power your career during turbulent times? I bet you are. Here’s the warning sign that your career is in big danger. And what to do about it.

Keeping at the leading edge of our industries to remain relevant and valuable is one of the defining career challenges of our times. Often, it’s about keeping up with technology. But that’s not enough. Underpinning all successful careers is a platform of goodwill and support which we often give low priority to. Yet the ‘danger sign’ is flashing loud and clear if we just pause a moment and reflect upon it. Here it is.

Attention Recruiters! Book Now For The Savage Growth Masterclass

Attention all recruiters! Here is your chance to learn how to explode the growth of your business. For non-recruiters, watch this space for information about your chance to do the same!

My brother Greg (well known in the recruitment industry) will join me for an intensive half-day Masterclass series around Australia and New Zealand in March 2016 specifically for recruitment Owners and Managers.

How To Keep Clients Coming Back For More- And More

My favorite hotel stuffed up a critical ‘moment of truth’ last week. So basic. So damaging. And a powerful lesson for us all. If you have clients, then read this post. Follow this one tip, and you’ll keep clients longer- much longer. Here’s how.
 
I’ve stayed at the hotel once a month for 14 years. Loyalty personified. Last Tuesday, having booked my normal style of room on an important visit accompanied by family, I was given the worst room in the hotel- wrong bed configuration, and a heavy smoker clearly having recently frequented it. Wrong. All wrong. I asked to change rooms. Hotel fully booked. I asked again. Minimal response. “But it was not what I booked,” I pleaded.  Bad luck- it’s all we have. I rushed off to a meeting. Tried to resolve by phone. The outcome- it does not matter. Here’s the point.
 
This hotel failed in the most basic imperative of outstanding client service. Here it is:

Fiji, The Futurist and a Rather Big Survival Wake Up Call

I went to Fiji a few weeks ago to speak at a big conference. A futurist who did the opening keynote said something brilliant and simple. It shocked me- a startling truth about business today, and a critical key to survival. Here it is.
I wrote a post recently about what David Tudehope , who founded Macquarie Telecom, said to me about the secret to his success: “It’s the ability to adapt and change that underpins success.”
And futurist Mike Walsh, CEO of innovation research agency Tomorrow, crystalizes this thought quite violently really when he advises us what to do about ‘change’ if our businesses are to survive. Six words. Powerful words. They have shaken me. And are in my mind everyday as we work on STW’s future growth. Here they are: