Recruiters!!!! I am excited to invite you to my new Recruiter Masterclass series – partnering with brother Greg – aimed squarely at desk recruiters who want to skill up, rapidly grow fees, and thrive in changing times:
S.P.R.I.N.T
The Six Pillars of the Future-Fit Recruiter
A bikies’ powerful advice persuaded me to turn down a juicy project with a prestigious corporate. Madness? No. It’s the path to success. Here’s why.
I have been trying hard to focus on fewer, bigger things so I can build the business model I want for this next phase of my career. Two months ago I resigned 50% of my revenue to ‘clear the decks’ and enable a calmer, more strategic approach. But I still agree to do stuff I should let go of. After all, bills have to be paid. Then the bikie shared his unusual counsel:
Fear, doubt, uncertainty, self-criticism. That’s how it feels. Leadership can suck. That’s why I am putting my hand up for this. And you can too.
Possums subscribers- huge news for little old me. It took a year longer than planned. Something you have been waiting for with bated breath. Relax. Here it is!!!
Savage Oxygen…. my new book!!! A ‘mobile mentor’ of inspiration for happier, more successful careers.
The blurb is below. But don’t delay! If you have ever got any value out of my five years of Possums posts, then please- click on the link below and buy a copy. Or as many as you like! For your teams…. gifts for clients… to balance rickety tables…. whatever. Buy up big!!! Here’s the link:
My favorite hotel stuffed up a critical ‘moment of truth’ last week. So basic. So damaging. And a powerful lesson for us all. If you have clients, then read this post. Follow this one tip, and you’ll keep clients longer- much longer. Here’s how.
I’ve stayed at the hotel once a month for 14 years. Loyalty personified. Last Tuesday, having booked my normal style of room on an important visit accompanied by family, I was given the worst room in the hotel- wrong bed configuration, and a heavy smoker clearly having recently frequented it. Wrong. All wrong. I asked to change rooms. Hotel fully booked. I asked again. Minimal response. “But it was not what I booked,” I pleaded. Bad luck- it’s all we have. I rushed off to a meeting. Tried to resolve by phone. The outcome- it does not matter. Here’s the point.
This hotel failed in the most basic imperative of outstanding client service. Here it is:
I get lots of feedback. From all walks of my life. Most of it ‘constructive’ – where I must improve, miss the point, could do better, need to stop or start doing something. Most of it fair. Still- it can wear you down. I cope with it, positively, through these four powerful habits. Do you do this too?
They say ‘feedback is the food of champions.’ Ok- I get that and agree. I know I have to embrace feedback, to learn and grow from it. I am getting better at it. Often, though, people forget to give you positive reinforcement. They think you don’t need it. “Hey- you’re a strong person- you can manage. Man up!” I don’t know about you- perhaps you don’t need it- the positives. But I sure as hell do.
I need pretty regular hugging to keep me strong. And if those hugs are not forthcoming, then we have to learn to give them to ourselves. This is how I do it. It sustains me, makes me stronger, keeps me green and growing. First and foremost, we have to do this one thing really, really well:
