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19Mar

Are you getting enough ROL?

LOL! We all need lots of ROL in our lives. I have lashing of it at the moment. It’s critical to keep thriving. Do you have your share? WTF? Read on to find out.

It’s said ‘luck’ is when opportunity and preparation coincide. That happened to me recently. I got lucky, and was ‘forced’ to do some serious homework on a very topical issue. I did a good job, and created content of real value. What’s key is whether I get maximum leverage from this good fortune. I need to do this brilliantly:

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25Nov

Recruiters only: Savage & Savage Speaking Tour 2017

Recruiters!!!! I am excited to invite you to my new Recruiter Masterclass series – partnering with brother Greg – aimed squarely at desk recruiters who want to skill up, rapidly grow fees, and thrive in changing times:
S.P.R.I.N.T
The Six Pillars of the Future-Fit Recruiter

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20Sep

The Bikie’s Secret Of Success

A bikies’ powerful advice persuaded me to turn down a juicy project with a prestigious corporate. Madness? No. It’s the path to success. Here’s why.

I have been trying hard to focus on fewer, bigger things so I can build the business model I want for this next phase of my career. Two months ago I resigned 50% of my revenue to ‘clear the decks’ and enable a calmer, more strategic approach. But I still agree to do stuff I should let go of. After all, bills have to be paid. Then the bikie shared his unusual counsel:

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5Jul

The Key To Becoming A Great Leader

Fear, doubt, uncertainty, self-criticism. That’s how it feels. Leadership can suck. That’s why I am putting my hand up for this. And you can too.

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14Jun

Savage Oxygen- the new book from the Possum Wrestler

Possums subscribers- huge news for little old me. It took a year longer than planned. Something you have been waiting for with bated breath. Relax. Here it is!!!

Savage Oxygen…. my new book!!! A ‘mobile mentor’ of inspiration for happier, more successful careers.

The blurb is below. But don’t delay! If you have ever got any value out of my five years of Possums posts, then please- click on the link below and buy a copy. Or as many as you like! For your teams…. gifts for clients… to balance rickety tables…. whatever. Buy up big!!! Here’s the link:

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8Apr

How To Keep Clients Coming Back For More- And More

My favorite hotel stuffed up a critical ‘moment of truth’ last week. So basic. So damaging. And a powerful lesson for us all. If you have clients, then read this post. Follow this one tip, and you’ll keep clients longer- much longer. Here’s how.
 
I’ve stayed at the hotel once a month for 14 years. Loyalty personified. Last Tuesday, having booked my normal style of room on an important visit accompanied by family, I was given the worst room in the hotel- wrong bed configuration, and a heavy smoker clearly having recently frequented it. Wrong. All wrong. I asked to change rooms. Hotel fully booked. I asked again. Minimal response. “But it was not what I booked,” I pleaded.  Bad luck- it’s all we have. I rushed off to a meeting. Tried to resolve by phone. The outcome- it does not matter. Here’s the point.
 
This hotel failed in the most basic imperative of outstanding client service. Here it is:

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