18 months ago a tumor was found on my vocal chords. I walked from the specialist’s surgery straight to my office and for the next four hours devoted myself to the first rule of crisis management. It’s a rule that helped me then, and helps me every day- in business and in life. Do you do it?
Imagine you were advising the Mayor of Toronto. An allegation of substance abuse is made. All hell breaks loose. What do you do next?
Remember what actually happened next? First, the video of him taking crack cocaine appeared- with an online auction grabbing headlines as to who would buy the tape. Evidence of public drunkenness emerged. Then prostitutes. Drink driving. More illegal drugs. I mean- oi fricken vey!
So if you were advising this lad, again, the first rule of crisis management is an absolute MUST. Here is it.