I received an email from a colleague last week. It was brutal. Blistering. Vitriolic even. Anger oozed out of it. Accusations abounded. My heart sank. Because I knew what would happen next. I knew the outcome. And it saddened me. Do you? Here it is.
I once worked with a very wise man, Paul Cocks. In fact, we’re still colleagues- just one step removed. I owe him much, and love him dearly. He was an important mentor to me a decade ago. His insight into people is what I remember most. And he quickly sized me up as a hot head- someone who would fire up quickly, get emotional, and attack.
His advice, which he gave me many times when he saw steam coming from my ears, was this: