This is a short, sharp Possums post. And please- share it with as many colleagues and teams as you can, and with anyone you care about. Because this is a powerful message which- if you screw it up- will have huge ramifications. Here it is.
I was reminded about this threat when visiting the Hunter Valley wine district this weekend to see the amazing Leonard Cohen in concert. As I relaxed over coffee the following morning, I looked up to see a message on the café wall. It kind of shocked me, because it reminded me of one of the most dangerous threats that December holds. I have seen many careers implode because of it, many great client relationships disappear. And we must make damned sure no-one makes this mistake on our team. Easier said than done, but it can be done. Here it is: